Service management : operations, strategy, information technology / James A. Fitzsimmons

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Material type: Text

TextPublication details: New York : McGraw-Hill, c2014.Edition: 8thDescription: xviii, 524 o. ill. : 28 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	KMTC:ELDORET CAMPUS General Stacks	Non-fiction	HD9980.5 .F549 2014 (Browse shelf(Opens below))	1	Available		ELD/06642

Includes bibliographical references and index.

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