Key Management Models : the management tools and practices that will improve your business

Includes Bibliographical references and Index

About the authors vii
Preface ix
Using the book xii
Introduction: management models and recipes - it's what you do with them that counts xiii
The Management Models
Activity-based costing
2 (3)
Adizes' PAEI management roles
5 (4)
Ansoff's product/market grid
9 (3)
The balanced scorecard
12 (3)
The BCG matrix
15 (3)
Belbin's team roles
18 (4)
Benchmarking
22 (4)
The Berenschot project management model
26 (3)
Business process redesign
29 (3)
The capability maturity model
32 (3)
Change quadrants
35 (3)
The chaos model
38 (3)
Competing values of organizational effectiveness
41 (3)
Competitive analysis: Porter's five forces
44 (4)
Compliance typology
48 (4)
Core competencies
52 (4)
Core quadrants
56 (3)
Covey's seven habits of highly effective people
59 (3)
Customer marketing and relationship management
62 (4)
The Deming cycle
66 (2)
The EFQM model
68 (4)
Eisenhower's effective time management
72 (2)
EVA - economic value added
74 (3)
The fifth discipline
77 (4)
Four competencies of the learning organization
81 (5)
Generic competitive strategies
86 (4)
The gods of management
90 (4)
Greiner's growth model
94 (4)
Hofstede's cultural dimensions
98 (3)
Just-in-time
101 (4)
Kaizen
105 (3)
Kay's distinctive capabilities
108 (4)
Kotter's eight phases of change
112 (3)
Kraljic's purchasing model
115 (4)
Levers of control
119 (4)
MABA analyis
123 (4)
The Malcolm Baldrige Award
127 (5)
The marketing mix
132 (3)
Maslow
135 (3)
The 7-S framework
138 (4)
Mintzberg's configurations
142 (5)
Mintzberg's management roles
147 (3)
The neurotic organization
150 (6)
Nolan's IT growth stages
156 (3)
Overhead value analysis
159 (3)
Parenting advantage
162 (4)
The purposive change model
166 (3)
Risk reward analysis
169 (2)
Scenario planning (Shell)
171 (5)
Schools of strategy synthesis
176 (3)
The seven forces model
179 (3)
Sociotechnical organization
182 (3)
SWOT analysis
185 (4)
Value-based management
189 (4)
The value chain
193 (3)
Value disciplines
196 (4)
References and further reading 200 (7)
Categorization of models 207 (2)
Index 209

"The most influential management models in the world from activity-based costing to value chain analysis: what they mean and when to use them." "Management models - love them or hate them, they're at the heart of management thinking and practice. They have two main purposes. The first is to provide a framework for improving business performance. The second is to help managers and management consultants get away with murder by intimidating the uninitiated with buzzwords and acronyms." "Key Management Models takes the reader through each of these essential management tools in a clear, structured and practical way by answering the following key questions: What's the big idea? When do I use it? In the final analysis, is it any good?" "From essential management tools like kaizen, overhead value analysis and benchmarking, to models developed by Gods of management thinking like Belbin, Handy, Kotter and Mintzberg, you'll find dozens of new ways to improve your business and from now on you'll never have to admit you don't know your way around risk reward analysis."--BOOK JACKET