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	1.	Leading the customer service eperience: Sarah Cook. expeirational service leadership/ by Cook,Sarah Material type: Text; Format: print ; Literary form: Not fiction Publication details: England: Gower, 2015 Availability: Items available for loan: KMTC:MBOONI CAMPUS (3)Call number: HF541.5.C66355 2015, ... Place hold Add to cart (remove)
	2.	Leading the customer experience : inspirational service leadership / Sarah Cook. by Cook, Sarah, 1955- Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: KMTC:TAVETA CAMPUS (3)Call number: HF5415.5 .C66355 2015, ... Place hold Add to cart (remove)
	3.	Why customers would rather have a smartphone than a car : relationship retailing as an opportunity / Cor Molenaar, Rotterdam School of Management and Director of Consulting Firm eXQuo. by Molenaar, Cor Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: KMTC:TAVETA CAMPUS (1)Call number: HF5415.32 .M645 2015. Place hold Add to cart (remove)
	4.	Leading the customer experience : inspirational service leadership / Sarah Cook. by Cook, Sarah, 1955- Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: KMTC:MAKUENI CAMPUS (1)Call number: HF5415.5 .C66355 2015. Place hold Add to cart (remove)

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