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008 060823s2007 paua b 001 0 eng
010 _a 2006027546
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020 _a0781765986 (pbk.)
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035 _a(OCoLC)ocm71139451
035 _a(OCoLC)71139451
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050 0 0 _aRS56.C65 2008
060 0 0 _a2007 C-038
082 0 0 _222
245 0 0 _aCommunication skills in pharmacy practice :
_ba practical guide for students and practitioners /
_c[edited by] Robert S. Beardsley, Carole L. Kimberlin, William N. Tindall.
250 _a5th ed.
260 _aPhiladelphia :
_bWolters Kluwer/Lippincott Williams & Wilkins,
_cc2007.
300 _axxii, 242 p. :
_bill. ;
_c22 cm.
504 _aIncludes bibliographical references and index.
505 0 _aCONTENTS Chapter 1 Patient-centered communication in pharmacy practice -- Chapter 2 Principles and elements of interpersonal communication -- Chapter 3 Nonverbal communication -- Chapter 4 Barriers to communication -- Chapter 5 Listening and empathic responding -- Chapter 6 Assertiveness -- Chapter 7 Interviewing and assessment -- Chapter 8 Helping patients manage therapeutic regimens -- Chapter 9 Medication safety and communication skills -- Chapter 10 Strategies to meet specific needs -- Chapter 11 Communicating with children about medicines -- Chapter 12 Communication skills and interprofessional collaboration -- Chapter 13 Electronic communication in health care -- Chapter 14 Ethical behavior when communicating with patients.
520 _aHelps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust between them and their future patients. This text guides students from theory and basic principles to practical skills development to the application of those skills.
650 0 _aCommunication in pharmacy.
650 0 _aPharmacist and patient.
650 1 2 _aCommunication.
650 1 2 _aPharmacists.
650 2 2 _aProfessional-Patient Relations.
700 1 _aBeardsley, Robert S.
700 1 _aKimberlin, Carole L.
700 1 _aTindall, William N.
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/toc/ecip0619/2006027546.html
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/enhancements/fy0714/2006027546-d.html
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