Key issues in organizational communication / edited by Dennis Tourish and Owen Hargie.

Includes bibliographical references (p. [252]-294) and index.

The crisis of management and the role of organizational communication / Dennis Tourish and Owen Hargie -- The communication consequences of downsizing trust, loyalty and commitment / Dennis Tourish, Owen Hargie -- Communicating about organizational uncertainty / Phillip G. Clampitt, M. Lee Williams -- Managing change : communication and political process / Patrick Dawson -- Communication without frontiers : the impact of technology upon organizations / Paula O'Kane, Owen Hargie, Dennis Tourish -- Knowledge management and/as organizational communication / Theodore E. Zorn, James R. Taylor -- The tyranny of trends? : towards an alternative perspective on fads in management / Monica Rolfsen -- Intelligent emotions management / Charmine Härtel, Leigh Kibby, Michelle Pizer -- Blending attitudes and motivation : a key cocktail / Harald Valås, Olav Sletta -- Communication competence in cross-cultural business interactions / Oluremi Ayoko ... [et al.] -- Conceptualizing involvement, participation and workplace decision processes : a communication theory perspective / Stanley Deetz, Devon Brown -- Motivating critical upward communication : a key challenge for management decision making / Dennis Tourish, Owen Hargie -- Organizational culture : liberation or entrapment? / Ashly Pinnington -- Organizational communication ethics : directions for critical inquiry and application / Matthew W. Seeger -- How are we doing? : measuring and monitoring organizational communication / Owen Hargie, Dennis Tourish.