TY  - BOOK
AU  - Burns,Lawton R.
AU  - Bradley,Elizabeth H.
AU  - Weiner,Bryan Jeffrey
TI  - Shortell and Kaluzny's health care management: organization, design, and behavior 
SN  - 9781305951174
AV  - RA393.S56 2020 
U1  - 362.1068 23
PY  - 2020///
CY  - Australia
PB  - CENGAGE
KW  - Health services administration
N1  - Includes bibliographical references and indexes; Part I: INTRODUCTION.
1. The Management Challenge of Delivering Value in Health Care: Global and U.S. Perspectives.
2. Leadership and Management: A Framework for Action.
Part II: MICRO PERSPECTIVES.
3. Organization Design and Coordination.
4. Motivating People.
5. Teams and Team Effectiveness in Health Services Organizations.
6. Communication. 
7. Power, Politics and Conflict Management.
8. Complexity, Learning and Innovation.
9. Improving Quality in Health Care Organizations.
Part III: MACRO PERSPECTIVES.
10. Strategic Thinking and Achieving Competitive Advantage.
11. Managing Strategic Alliances.
12. Health Policy and Regulation.
13. Health Information Systems and Strategy.
14. Consumerism and Ethics.
15. Globalization and Health: The World is Flattening

ER  -