TY - BOOK AU - Have,Steven T. AU - Have,Wouters T...et al TI - Key Management Models : : the management tools and practices that will improve your business SN - 0273662015 AV - HD31 .H38 2003 PY - 2003/// CY - London PB - Prentice Hall KW - Management N1 - Includes Bibliographical references and Index; About the authors vii Preface ix Using the book xii Introduction: management models and recipes - it's what you do with them that counts xiii The Management Models Activity-based costing 2 (3) Adizes' PAEI management roles 5 (4) Ansoff's product/market grid 9 (3) The balanced scorecard 12 (3) The BCG matrix 15 (3) Belbin's team roles 18 (4) Benchmarking 22 (4) The Berenschot project management model 26 (3) Business process redesign 29 (3) The capability maturity model 32 (3) Change quadrants 35 (3) The chaos model 38 (3) Competing values of organizational effectiveness 41 (3) Competitive analysis: Porter's five forces 44 (4) Compliance typology 48 (4) Core competencies 52 (4) Core quadrants 56 (3) Covey's seven habits of highly effective people 59 (3) Customer marketing and relationship management 62 (4) The Deming cycle 66 (2) The EFQM model 68 (4) Eisenhower's effective time management 72 (2) EVA - economic value added 74 (3) The fifth discipline 77 (4) Four competencies of the learning organization 81 (5) Generic competitive strategies 86 (4) The gods of management 90 (4) Greiner's growth model 94 (4) Hofstede's cultural dimensions 98 (3) Just-in-time 101 (4) Kaizen 105 (3) Kay's distinctive capabilities 108 (4) Kotter's eight phases of change 112 (3) Kraljic's purchasing model 115 (4) Levers of control 119 (4) MABA analyis 123 (4) The Malcolm Baldrige Award 127 (5) The marketing mix 132 (3) Maslow 135 (3) The 7-S framework 138 (4) Mintzberg's configurations 142 (5) Mintzberg's management roles 147 (3) The neurotic organization 150 (6) Nolan's IT growth stages 156 (3) Overhead value analysis 159 (3) Parenting advantage 162 (4) The purposive change model 166 (3) Risk reward analysis 169 (2) Scenario planning (Shell) 171 (5) Schools of strategy synthesis 176 (3) The seven forces model 179 (3) Sociotechnical organization 182 (3) SWOT analysis 185 (4) Value-based management 189 (4) The value chain 193 (3) Value disciplines 196 (4) References and further reading 200 (7) Categorization of models 207 (2) Index 209 N2 - "The most influential management models in the world from activity-based costing to value chain analysis: what they mean and when to use them." "Management models - love them or hate them, they're at the heart of management thinking and practice. They have two main purposes. The first is to provide a framework for improving business performance. The second is to help managers and management consultants get away with murder by intimidating the uninitiated with buzzwords and acronyms." "Key Management Models takes the reader through each of these essential management tools in a clear, structured and practical way by answering the following key questions: What's the big idea? When do I use it? In the final analysis, is it any good?" "From essential management tools like kaizen, overhead value analysis and benchmarking, to models developed by Gods of management thinking like Belbin, Handy, Kotter and Mintzberg, you'll find dozens of new ways to improve your business and from now on you'll never have to admit you don't know your way around risk reward analysis."--BOOK JACKET ER -