TY  - BOOK
AU  - Barbara Shwom
AU  - Lisa Gueldenzoph Snyder
TI  - Business Communication: polishing your professional presence
SN  - 9780133059519
AV  - HF5718.S52 2013 
PY  - 2013///
CY  - USA
PB  - Pearson
KW  - business communication
N1  - Includes index and bibliography
ER  -