TY - BOOK AU - Arnold,Elizabeth AU - Boggs,Kathleen Underman TI - Interpersonal relationships: professional communication skills for nurses SN - 9780323242813 (pbk.) AV - RT86.3.A76 2016 U1 - 610.7306/9 23 PY - 2016/// CY - St. Louis, Missouri PB - Elsevier, KW - Nurse and patient KW - Interpersonal communication N1 - Includes bibliographical references and index; CONTENTS PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication Skills 1. Theory-Based Perspectives and Contemporary Dynamics -- 2. Professional Guides for Nursing Communication -- 3. Clinical Judgment and Ethical Decision Making -- 4. Clarity and Safety in Communication -- PART II: Essential Communication Skills 5. Developing Therapeutic Communication Skills -- 6. Variation in Communication Styles -- 7. Intercultural Communication -- 8. Therapeutic Communication in Groups -- PART III: Therapeutic Interpersonal Relationship Skills 9. Self Concept in Professional Interpersonal Relationships -- 10. Developing Therapeutic Relationships -- 11. Bridges and Barriers in Therapeutic Relationships -- 12. Communicating with Families -- 13. Resolving Conflicts Between Nurse and Client -- PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Disease Among Diverse Populations 14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease -- 15. Health Teaching and Coaching -- 16. Empowerment-Oriented Communication Strategies to Reduce Stress -- PART V: Accommodating Clients with Special Communication Needs 17. Communicating with Clients Experiencing Communication Deficits -- 18. Communicating with Children -- 19. Communicating with Older Adults -- 20. Communicating with Clients in Crisis -- 21. Communicating with Clients and Families at End of Life -- PART VI: Collaborative and Professional Communication 22. Role Relationships and Interpersonal Communication -- 23. Communicating with Other Health Professionals -- 24. Communicating for Continuity of Care -- 25. Documentation in an Electronic Era -- 26. Communication at the Point of Care: Application of e-Health Technologies. Glossary N2 - "Effective communication with clients, families, and professional colleagues starts here! With Interpersonal Relationships: Professional Communication Skills for Nurses, 7th Edition, you'll see how good communication skills can lead to achieving treatment goals in health care. Clear guidelines show how you can enhance the nurse-client relationship through proven communication strategies as well as principles drawn from nursing, psychology, and related theoretical frameworks. And you'll see how to apply theory to real-life practice with case studies, interactive exercises, and evidence-based practice studies. A two-time winner of the AJN Book of the Year award, this book is updated to emphasize interdisciplinary communication and QSEN competencies." ER -