TY - BOOK AU - Beardsley,Robert S. AU - Kimberlin,Carole L. AU - Tindall,William N. TI - Communication skills in pharmacy practice: a practical guide for students and practitioners SN - 0781765986 (pbk.) AV - RS56 .C65 2007 U1 - 615/.1 22 PY - 2007/// CY - Philadelphia PB - Wolters Kluwer/Lippincott Williams & Wilkins KW - Communication in pharmacy KW - Pharmacist and patient KW - Communication KW - Pharmacists KW - Professional-Patient Relations N1 - Includes bibliographical references and index; Patient-centered communication in pharmacy practice -- Principles and elements of interpersonal communication -- Nonverbal communication -- Barriers to communication -- Listening and empathic responding -- Assertiveness -- Interviewing and assessment -- Helping patients manage therapeutic regimens -- Medication safety and communication skills -- Strategies to meet specific needs -- Communicating with children about medicines -- Communication skills and interprofessional collaboration -- Electronic communication in health care -- Ethical behavior when communicating with patients UR - http://www.loc.gov/catdir/toc/ecip0619/2006027546.html UR - http://www.loc.gov/catdir/enhancements/fy0714/2006027546-d.html ER -