Communication skills in pharmacy practice : a practical guide for students and practitioners / [edited by] Robert S. Beardsley, Carole L. Kimberlin, William N. Tindall.

Contributor(s):

Material type: Text

TextPublication details: Philadelphia : Wolters Kluwer/Lippincott Williams & Wilkins, c2007.Edition: 5th edDescription: xxii, 242 p. : ill. ; 22 cmISBN:

0781765986 (pbk.)
9780781765985 (pbk.)

Subject(s):

DDC classification:

LOC classification:

RS56.C65 2008

NLM classification:

2007 C-038

Online resources:

Contents:

CONTENTS Chapter 1 Patient-centered communication in pharmacy practice -- Chapter 2 Principles and elements of interpersonal communication -- Chapter 3 Nonverbal communication -- Chapter 4 Barriers to communication -- Chapter 5 Listening and empathic responding -- Chapter 6 Assertiveness -- Chapter 7 Interviewing and assessment -- Chapter 8 Helping patients manage therapeutic regimens -- Chapter 9 Medication safety and communication skills -- Chapter 10 Strategies to meet specific needs -- Chapter 11 Communicating with children about medicines -- Chapter 12 Communication skills and interprofessional collaboration -- Chapter 13 Electronic communication in health care -- Chapter 14 Ethical behavior when communicating with patients.

Summary: Helps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust between them and their future patients. This text guides students from theory and basic principles to practical skills development to the application of those skills.

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Books	KMTC:MURANGA CAMPUS Reference	RS56.C65 2008 (Browse shelf(Opens below))		Available	MUR5394
Books	KMTC:NAIROBI CAMPUS General Stacks	RS56.C65 2008 (Browse shelf(Opens below))	2	Available	25114
Books	KMTC:NAIROBI CAMPUS General Stacks	RS56.C65 2008 (Browse shelf(Opens below))	3	Available	25115

Includes bibliographical references and index.

CONTENTS
Chapter 1 Patient-centered communication in pharmacy practice --
Chapter 2 Principles and elements of interpersonal communication --
Chapter 3 Nonverbal communication --
Chapter 4 Barriers to communication --
Chapter 5 Listening and empathic responding --
Chapter 6 Assertiveness --
Chapter 7 Interviewing and assessment --
Chapter 8 Helping patients manage therapeutic regimens --
Chapter 9 Medication safety and communication skills --
Chapter 10 Strategies to meet specific needs --
Chapter 11 Communicating with children about medicines --
Chapter 12 Communication skills and interprofessional collaboration --
Chapter 13 Electronic communication in health care --
Chapter 14 Ethical behavior when communicating with patients.

Helps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust between them and their future patients. This text guides students from theory and basic principles to practical skills development to the application of those skills.

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Communication skills in pharmacy practice : a practical guide for students and practitioners / [edited by] Robert S. Beardsley, Carole L. Kimberlin, William N. Tindall.