Communication in nursing / Julia Balzer Riley.
Material type:
- 9780323083348 (pbk. : alk. paper)
- 032308334X (pbk. : alk. paper)
- 610.7306/99 23
- RT86.3.B34 2012
- WY 88
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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KMTC:KAPTUMO CAMPUS General Stacks | RT86.3.B34 2012 (Browse shelf(Opens below)) | 1 | Available | KPT/756 | ||
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KMTC:NAIROBI CAMPUS | RT86.3.B34 2012 (Browse shelf(Opens below)) | Available | 29243 | |||
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KMTC:NAIROBI CAMPUS | RT86.3.B34 2012 (Browse shelf(Opens below)) | Available | 29244 | |||
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KMTC:NYAHURURU CAMPUS General Stacks | RT86.3.B34 2012 (Browse shelf(Opens below)) | Available | NYAH/089 |
Includes bibliographical references and index.
Responsible, assertive, caring communication in nursing -- The client-nurse relationship : a helping relationship -- Solving problems together -- Understanding each other : communication and culture -- Working together in groups -- The changing world of electronic communication -- Warmth -- Respect -- Genuineness -- Empathy -- Self-disclosure -- Specificity -- Asking questions -- Expressing opinions -- Humor -- Spirituality -- Requesting support -- Overcoming evaluation anxiety -- Feedback -- Relaxation -- Imagery -- Positive self-talk --Confrontation -- Refusing unreasonable requests -- Communicating assertively and responsibly with distressed clients and colleagues -- Communicating assertively and responsibly with aggressive clients and colleagues -- Communicating assertively and responsibly with unpopular clients -- Managing team conflict assertively and responsibly -- Communicating at the end of life -- Continuing the commitment.
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