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Shortell and Kaluzny's health care management : organization, design, and behavior / Health care management [edited by] Lawton Robert Burns, Elizabeth Howe Bradley, Bryan Jeffrey Weiner. - Seventh edition. - Australia: CENGAGE, c2020 - xii, 452 pages : illustrations ; 25 cm

Includes bibliographical references and indexes.

Part I: INTRODUCTION.
1. The Management Challenge of Delivering Value in Health Care: Global and U.S. Perspectives.
2. Leadership and Management: A Framework for Action.
Part II: MICRO PERSPECTIVES.
3. Organization Design and Coordination.
4. Motivating People.
5. Teams and Team Effectiveness in Health Services Organizations.
6. Communication.
7. Power, Politics and Conflict Management.
8. Complexity, Learning and Innovation.
9. Improving Quality in Health Care Organizations.
Part III: MACRO PERSPECTIVES.
10. Strategic Thinking and Achieving Competitive Advantage.
11. Managing Strategic Alliances.
12. Health Policy and Regulation.
13. Health Information Systems and Strategy.
14. Consumerism and Ethics.
15. Globalization and Health: The World is Flattening.


ISBN: 9781305951174

LCCN: 2018964616

Subjects--Topical Terms:
Health services administration.

LC Class. No.: RA393.S56 2020

Dewey Class. No.: 362.1068